Frequently Asked Questions
Everything you need to know about our organic tanning and skincare range.
Are Eco by Sonya Driver products 100% natural?
Yes, we are proud to be Australia's first organic tanning and body care range to be certified by the Organic Food Chain. Our products contain only organic and natural ingredients, free from synthetic fragrances, toxic chemicals, and artificial orange dyes.
Is your packaging sustainable and recyclable?
Absolutely. We use recycled materials and sustainable packaging wherever possible, including sugar cane tubes and glass bottles, to minimize our environmental footprint and protect the planet.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within Australia. International shipping times vary by location but generally take 7-14 business days. You will receive a tracking number via email as soon as your order is dispatched.
Are your products vegan and cruelty-free?
Yes, we are 100% cruelty-free and vegan. We are accredited by Choose Cruelty Free and PETA, ensuring that no animals are harmed in the making of our beauty range.
What is your return policy for skincare products?
We offer a 30-day return policy for unopened and unused products in their original packaging. Due to hygiene reasons, we cannot accept returns on items that have been opened or used unless they are faulty.
Do I need to do a patch test before applying the tan?
While our ingredients are natural and organic, we always recommend performing a patch test 24 hours before full application to ensure compatibility with your specific skin type.